Built for customer-facing teams

Every conversation.
One calm workspace.

Omni Agent brings calls, chats, email, and the tools behind them into one focused desktop experience—so agents can stay present with every customer.

Download Omni Agent ↗See the experience ↓
Available for macOS, Windows, and Linux
OAarav SharmaA102 · Customer Care Ready
Customer callEmailOrders
Customer overviewConnected
MP

Maya PatelPremium customer · 4 years

Last contact2 days ago

Open items1

SatisfactionExcellent

☏

Call connected00:04:28

✓

Everything in contextReady when you need it

The Omni experience

Less switching.
More understanding.

01

One place to work

Move naturally between customer conversations and the tools each interaction needs.

02

Always in context

Your active customer, conversation, and workspace stay aligned as priorities change.

03

Built for focus

A clear, thoughtful interface keeps attention on the customer—not the software.

For modern service teams

Give agents clarity.
Give customers your best.

Omni Agent creates a consistent place to work across every customer channel while giving agents room to focus, recover, and do excellent work.

Explore the latest release ↗